Company Culture Mission Statement:
To establish an open source culture of trust, transparency, and improvement and make Upbound a place where everyone is authentically empowered to do their best work.
Core Culture (Values):
- BE ACCOUNTABLE Everyone at Upbound is responsible for delivering solutions that help solve both business and product problems in pursuit of our collective company goals. To do that we must deliver on our promises and hold ourselves and each other accountable to focusing and driving results that tie directly back into these goals.
- DEMONSTRATE CRAFTSMANSHIP A true craftsperson is a lifelong learner who strives to deliver the best possible result their skills can produce when given a project. They are constantly iterating on their solutions to improve results and delight their customers.
- CHAMPION THE CUSTOMER You have a deep empathy for the customer and keep their business objectives and challenges top of mind as you navigate through solutions to problems.
- COLLABORATE DECISIVELY Your goal with every interaction is to add clarity, alignment, and context to every decision and objective. You habitually dismantle ambiguity and rebuild it with intent and clarity.
- CARE FOR OUR COMMUNITIES We care deeply about our customers, our open source ecosystem, and our fellow Upbounders. We have an unwavering determination to make them thrive.
- ACTS AS AN OWNER An owner sees a problem and feels an immense responsibility to solve it no matter what pocket of the business it lands in. As an owner, you care deeply about the success of Upbound and are a champion of the people and culture.
- ENGAGE VULNERABILITY Like an open source project, Upbounders work to make themselves and everyone around them better by creating a safe environment where everyone can contribute, fail forward, and learn from each other.